A task or fix on your website can be anything from adding, deleting or editing content (images, text, videos, pdfs etc) on your site, adding images, aligning elements, installing plugins, removing pages, updating products, prices and descriptions, updating social media handles, bug fixes, removing malware, and much more. For more complex work such as adding pages with new content or integrating complex functions, we can give you a quote based on the work. We pride ourselves on being affordable so shoot us a message at hello@digitaldesignonline.co.uk if you need more than just a fix.

A task does not include building new pages, implementing apis and adding advanced functions such as booking systems or ecommerce. We will  always let you know if a task requested is in scope or not. If you still want us to implement a task out of scope then we will give you a price for the specific work.

We take care of your issues pretty much straight away. Most issues are resolved within 1-4 day depending on the nature and number of tasks requested.

If we haven’t already got your login details, then usually we just need your login details to WordPress and sometimes your hosting provider. Don’t worry if you are unsure, we can guide you.

Lots of our customers come to us in difficult situations, when they might be out of depth. We can help navigate tricky situations and describe what’s needed and what we need to do.

Yes, apart from the pay as you go plan which is just for the term of the tasks, all of our packages are for a minimum of 3 months.

Yes, please contact us for a quote on what you need at hello@digitaldesignonline.co.uk

If you sign up for a one-time pay as you go task, there is no ongoing fee. We offer subscriptions plans as per above also, but the pricing is up-front and any contract you subscribe to can be cancelled any time after 3 months.

Simply scroll above to choose your package and click sign up, or email us at hello@digitaldesignonline.co.uk to get started. Please enter your task details, once you have submitted your request we will get back to you to request any further information if required and advise how long the task/s will take along with a payment or subscription link depending on what plan you chose. Tasks are usually actioned within 1-4 days but more complex tasks can take longer, either way we can help you fix your issue or change.