Digital Design Online is an established web design company that has been delivering projects at all levels of complexity to clients across the UK. Our clients range from startups to small business to large enterprises. We have developed a sophisticated style and a deep understanding of website requirements since our founding in 2017.
Sometimes our clients may require our services at very short notice. We can usually accommodate rush jobs depending on the size of the project and how full our production schedule is. These jobs are usually subjected to an additional fast track charge depending on the nature of the service requested. Our fast track pricing is listed as below:
Website:£159
Ecommerce: £199
Graphic Design: £49
You. Copyright for all work carried out by Digital Design Online transfers to the client as soon as your balance has been settled in full. We do, however, reserve the right to use any work for promotional purposes.
We are based in the beautiful Robin Hood town of Nottingham. But we work with companies nationally AND internationally!
We work from Monday to Thursday from 9am to 5pm.
We are closed over weekends, bank holidays, and from the 22nd of December to 3rd/4th January over the festive period. Of course you can still email us within these times at hello@digitaldesignonline.co.uk and we will get back to you as soon as we return.
Once your first payment has been received, we advise on a first review time frame, each project type has a different turnaround time depending on the nature and size of the project. Within that time we may contact you to request anything further we need from you, and drop you a touching base email whilst in development, otherwise you will hear from us with the first review of your project as stated in the project start email.
Firstly, please let us know as soon as possible. We will need to charge for any work already carried out after we received your approval to proceed, but of course, if we haven’t started then there will be no charge.
No. Our packages are designed to cover most ground on what you will need in a standard brochure website. So unless you ask for anything outside of this scope such as ecommerce, a booking system, advanced animations etc, then we will always adhere to the fixed/quoted price. If you request any work outside the agreed scope in our packages or otherwise agreed, then we will always discuss this with you first and then add the additional cost for the tasks you want onto your invoice.
We are an online business, so a meeting isn’t necessary and the work is completed via email, chat and phone discussions. This allows us to maintain a fast workflow, in turn allowing us to provide the pricing structures that we do. We upload our work for your review to a temporary host. We then work with you to implement requested amendments until you are 100% happy with the result.
You kick start your project with a 50% payment. The remaining is due upon completion, just before going live/sending over your project files and once you are 100% happy with the end result.
You can pay via bacs transfer or a paypal payment directly from the invoice we send you.
You can send us a bacs transfer or a paypal payment.
No problem, this is where we will give you a custom quote, our pricing structures cover most common project types businesses want, but of course, we are able to take on projects of any size, please contact us for a quote. hello@digitaldesignonline.co.uk
We ask you to fill in a project form when we board your project, this is designed to collate all of the information we need to build your site efficiently. It’s very rare we miss the mark, however if this does happen we’ll basically hit the drawing board. Our sole aim when working on any project, is to ensure that our clients are happy with what we make for them.
Unfortunately not, we know we’re affordable for our quality, and once you speak to a few more agencies you will also probably conclude that we are the most affordable option for this quality of work in the web design sphere. We are geared towards helping startups and small businesses which is why we keep our pricing low.
We trialed a four day week in 2021 for 2 months, and found that all of our staff were much more productive working a 4 day week, we think it’s important to have a positive work life balance and it has really been a success for us here at DDO. For that reason this has become a permanent fixture in our working hours. We operate from Monday to Thursday from 9am to 5pm.
At the time of completion on any website we make, we take a screenshot of our finished work, since then, our previous clients may have altered their own site etc, added content, changed things as they see fit, if any of our designs differ slightly from the link then it is due to this.
Once your first payment has been received, we advise on a first review time frame, each project type has a different turnaround time depending on the nature and size of the project. Within that time we may contact you to request anything further we need from you, and drop you a touching base email whilst in development, otherwise you will hear from us with the first review of your project as stated in the project start email.
Sometimes our clients may require our services at very short notice. We can usually accommodate rush jobs depending on the size of the project and how full our production schedule is. These jobs are usually subjected to an additional fast track charge depending on the nature of the service requested. Our fast track pricing is listed as below:
Website:£159
Ecommerce: £199
Graphic Design: £49
You. Copyright for all work carried out by Digital Design Online transfers to the client as soon as your balance has been settled in full. We do, however, reserve the right to use any work for promotional purposes.
You as the client is responsible for supplying content for your website. We can collaborate with you in this area, making recommendations and helping you find suitable online resources. It is very important that your website reflects information about (and from) your company.
All of our websites that we host come with email accounts (all with your domain name address).
Web hosting is required in order to get your website online. It is the space that you ‘rent’ which houses your web files and allows users to access your site and the information contained on it.
WordPress is an open source platform on which website designers and developers like us build websites. It provides all the flexibility and functionality we need so you’re easily able to keep your site up to date with new content. We love it! as do millions of business owners across the world. We use it for all the different websites we create, from small business websites to ecommerce sites.
No. It can be accessed from any web browser anywhere.
We mainly build our websites on a WordPress platform. This is used by millions of small and large businesses and makes your web presence future proof since it’s not going anywhere any time soon. WordPress is an extremely powerful, customisable and open source platform, if you can dream it, we can make it using this brilliant website platform.
Absolutely, we can rebrand your existing website.
Digital Design Online is an established web design company that has been delivering projects at all levels of complexity to clients across the UK. Our clients range from startups to small business to large enterprises. We have developed a sophisticated style and a deep understanding of website requirements since our founding in 2017.
If you are not satisfied with the initial design, we will work with you further and come up with another design. Our aim is to design a website that you are completely happy with.
Modern search engines will find your site naturally, through links to your site from other sites. Google especially relies on your incoming links to determine popularity and relevance.
Pretty much any payment gateway that can be integrated. You can take payments online in a number of ways. The first is PayPal, an inexpensive way to start taking payments quickly. With PayPal, your visitors can pay with a credit card or by sending a payment from their checking account. PayPal provides a very easy way to integrate a shopping cart into your site, which reduces development time. There is also the option of creating a full e-commerce solution. This involves many different components – a merchant account from a bank, a payment gateway service that allows you to accept payments into your merchant account from your website, a shopping cart or payment script that integrates with your payment gateway, and certain elements of the server environment like having an SSL certificate and a static IP.
All of our website are mobile responsive meaning you will have fluidity between all devices, however your visitors can see some things differently depending on their browser, screen resolution settings and devices. We design sites with that in mind and preview them in several browsers and resolution settings before publishing. As technology evolves, all websites need to be re-evaluated.
All of our websites have a CMS system, since most of our websites are built on a WordPress platform, this means you have full control of your site once complete. If you don’t feel confident in making changes, and wish to make changes infrequently, we can carry our these changes for a small charge otherwise you can sign up to our after care package from £75 per month which covers the maintenance of your website.
All of our websites are created with search engines in mind. However the rank of your website is wholly dependent on any SEO or online marketing you have applied to your site, please keep in mind that whilst our sites are search engine friendly SEO is required to rank very high up in the search engines. It is a good idea for your website to be re-evaluated from time to time as search engines do alter their rules and algorithms. This will ensure that your site is up to date with new rules for basic search engine compliance.
Please provide all text, photos and graphics in electronic form. For example, Microsoft Word, online form, email text & attachments.
You may move your site to another Web hosting service at any time. Once your design has been completed you receive all necessary login details for your website.
We fully support any website we design and are always available should you encounter any problems or require new enhancements. You can sign up for a our monthly care package which includes : content updates, amendments to existing pages, site backup, plus more form £75 per month.
We have pricing structures on our website, for custom projects (Projects that don’t fall under our preset pricing guide), it varies depending on its complexity. We are happy to discuss your requirements and provide a quote at any time.
Depending on the complexity and website package, we have some general timelines of when you can expect the first complete review of your project. If you have a deadline, we will work hard to meet it. The most common cause of delay is the content (text/images/etc) from the client, so ensuring that we have everything we need to get your project complete is really important. Some rough timelines are:
1 (Landing) Page Website = 7 days (First review within 4 days)
3 Page website = 20 days (First review within 10 days)
4 – 7 Page website = 30 days (First review within 10-15 days)
8 – 15 Page website = 40 days (First review within 25 days)
Custom Website – We would advise on a timeline
*Where day is stated, this means working days.
We are primarily an online business, so most of the time, a meeting isn’t necessary and the work is completed with only discussions over phone, email or other. This allows us to maintain a fast workflow in turn allowing us to provide the pricing structures that we do. We upload our work for your review to a private server that only clients can access. We then work with you to implemented requested amendments to the site until you are happy with the result.
The choice of domain name depends on how you plan to use it. In most cases, it makes sense to choose one that is easy to pronounce and spell if you will be telling people about it over the phone. Above all, you should choose a name that is memorable and not confusing. Ultimately the choice is yours.
Currently yes, we include 12 months domain* & hosting for any clients who may want this. If you already have a domain or host we will use these for your project. The start date of domain and host begins once acquired.
As standard, in all of our website packages, we include 1 domain* & hosting for your website for 12 months from the date we acquire your domain.
After 12 months you have two options:
Pricing after 12 months for your domain and hosting if you choose to stay with us is:
Domain: One payment of £13 to renew your domain for another 12 months.
Hosting: £13.99 per month to renew your hosting on a monthly basis, this is setup via a subscription or standing order and can be cancelled at any time.
We start all projects by requesting you fill in a project form that will detail what you want. From this project form we establish the specific requirements, which we call The Brief. We believe that client input is a crucial factor to making the project a success. Once we have established the brief, we begin work on the project by reviewing your form and researching ideas. We then get cracking on your first review mockups ready to send for your first review date. If any alterations are required once you receive your mockups , we make the necessary amendments and re submit to you. This process continues until we receive client approval.
Once your first payment has been received, we advise on a first review date, each project type has different turnaround times depending on the nature of the project. Within that time we may contact you to request anything further we may need from you, and usually drop you a touching base email, other then that you are most welcome to drop us an email to find out the status of your project at hello@digitaldesignonline.co.uk.
YES, you get the AI, EPS (vector), jpeg & png files.
Sometimes our clients may require our services at very short notice. We can usually accommodate rush jobs depending on the size of the project and how full our production schedule is. These jobs are usually subjected to an additional fast track charge on top of the cost of the graphic service requested. At current our graphic design fast track charge is set at £49.
Copyright for all work carried out by Digital Design Online transfers to the client as soon as your balance has been settled in full. We do, however, reserve the right to use any work for promotional purposes.
That depends, the main software packages we use are Adobe Illustrator, Adobe Photoshop & Adobe InDesign, if you have the said softwares we use then absolutely, if not then unfortunately the files are not editable.
Once we have received your final payment for the project, we will supply all electronic files via email or Wetransfer for files that exceed the attachment limit. For print jobs, you will receive high resolution PDFs as well as all fonts used within the artwork, which can be taken to a printer of your choice.
We are primarily an online business, so most of the time, a meeting isn’t necessary and the work is completed with only discussions over phone, email or other. This allows us to maintain a fast workflow in turn allowing us to provide the pricing structures that we do. We upload our work for your review to a private server that only clients can access. We then work with you to implemented requested amendments to the site until you are happy with the result.
A task or fix on your website can be anything from adding, deleting or editing content (images, text, videos, pdfs etc) on your site, adding images, aligning elements, installing plugins, removing pages, updating products, prices and descriptions, updating social media handles, bug fixes, removing malware, and much more. For more complex work such as adding pages with new content or integrating complex functions, we can give you a quote based on the work. We pride ourselves on being affordable so shoot us a message at hello@digitaldesignonline.co.uk if you need more than just a fix.
A task does not include building new pages, implementing apis and adding advanced functions such as booking systems or ecommerce. We will always let you know if a task requested is in scope or not. If you still want us to implement a task out of scope then we will give you a price for the specific work.
We take care of your issues pretty much straight away. Most issues are resolved within 1-4 day depending on the nature and number or tasks requested.
If we haven’t already got your login details, then usually we just need your login details to WordPress and sometimes your hosting provider. Don’t worry if you are unsure, we can guide you.
Lots of our customers come to us in difficult situations, when they might be out of depth. We can help navigate tricky situations and describe what’s needed and what we need to do.
Yes, apart from the pay as you go plan which is just for the term of the tasks, all of our packages are for a minimum of 3 months.
Yes, please contact us for a quote on what you need at hello@digitaldesignonline.co.uk
If you sign up for a one-time pay as you go task, there is no ongoing fee. We offer subscriptions plans as per above also, but the pricing is up-front and any contract you subscribe to can be cancelled any time after 3 months.
Simply scroll above to choose your package and click sign up, or email us at hello@digitaldesignonline.co.uk to get started. Please enter your task details, once you have submitted your request we will get back to you to request any further information if required and advise how long the task/s will take along with a payment or subscription link depending on what plan you chose. Tasks are usually actioned within 1-4 days but more complex tasks can take longer, either way we can help you fix your issue or change.
No, we are very transparent with our pricing, we charge our usual pricing for all projects. You can see our web design pricing here.
If you know that you need a custom quote for a project then please contact us and will get a price over to you for your project.
The main difference in being an agency client is that the service is provided to you white label. This means that we develop your sites and your clients will never know. The website made by stamp is yours, and you own the site in full on completion, we also won’t put the site we developed for you in our portfolio.
We just need you to fill in a project form (Submit online or fill in a word document and email it back to us) whichever is easier for you. Send us any project files for the project and your first payment to get the project kick started.
If you are in a position where you need a developer to jump onto a project pronto, then we can first let you know if we are able to take the project on at short notice and if we are able to, we then offer a custom quote taking into account the deadline by which you need your project or task completing.
No, you can use us once, or like many web agencies use us consistently as a revenue maker.
Great, if any of our packages fit your project scope, simply add them to basket and move ahead with purchasing the service, being sure to leave a note that you are an agency (So we know that this sis a white label project). If you need something more specific thien please contact us and we can have a chat with you about your requirements.
Simple, we’ve taken out the face to face element of our business and solely run as an online web agency. This has allowed us to pass on this overheads saving onto our clients. The core of our business is to offer affordable solutions to startups and small businesses, who we feel are the types of businesses in the most need of quality solutions, so with that and our whole team working remotely we work through high volumes of websites each month.
We can help you grow your business! Contact us today to get started!
If you are an existing client then please login using the login details you will have received on setup of your project. Please email orders@digitaldesignonoline.co.uk if you have any issues logging in.