Some pointers when submitting a ticket with us:

– Please write the name of the page (Ideally with the page url too) in your support ticket description.

– Please also be as descriptive as possible so that we are able to action your task asap. 

– Please attach a screenshot if you are advising on a specific area on a page.

– Tasks are actioned within 1-4 working days depending on the nature of the task.

This all helps us in being able to action your task a efficiently as possible.