Care Plan

Pay as you need

Thank you for choosing us to take care of your website task(s)! 🎉 We’re excited to get started on your request. As soon as we receive your details, our team will roll up their sleeves and get to work. Not sure what’s included in a task? Just check out our FAQ below for a quick guide. You can also visit our care plans page for more information.

Pay as you need

Need a quick fix or one-off task? Our Pay-As-You-Go website care plan lets you tackle individual WordPress fixes or updates, with no long-term commitment—just pay for what you need, when you need it!

£35

Per Task

Actioned within 1-4 days

Why not go monthly?

Our Care Plans cover everything your WordPress site needs — from monthly tasks or fixes, to regular plugin and theme updates, malware protection and cleanup, plus reliable backups. If you make regular content changes or updates to your site, a care plan can actually work out cheaper than paying for one-off tasks each time.

From

Pay as you need task submission form

Please fill out the form with your task details and make your payment to get started. Once we receive your information, we’ll dive right into working on your website tasks. If we need anything else from you, we’ll be in touch. Most tasks are completed within 1–4 working days, depending on the type of work and how many tasks you’ve requested. If it looks like it’ll take a little longer, we’ll let you know right away.

Pay as you need

Your Information

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Your Wordpress Website Information

Please note that this form is secure, we store your password securly and will never share your login details. We require these details to complete the tasks on your site. If we require your hosting login, then we will email you to request this information.

Your Task(s) information

Please describe the tasks you’d like us to complete on your site. If you have more than 10 tasks, simply tick the box below and upload a numbered Word document with a clear list of everything you need. To keep things running smoothly, we ask that you only include one task per request—if multiple requests are grouped together, we’ll let you know and provide a revised quote for the additional work.

£35

Larger task request

Feel free to add any extra notes here to support your document. To help us work through your requests smoothly, please make sure your tasks are numbered and described as clearly as possible. If you have any helpful links or images, include those too. Don’t forget to enter the total number of tasks you’re submitting—this should match your numbered list. And just a quick note: please keep it to one task per request. If we spot multiple requests grouped together, we’ll let you know and share a revised quote before getting started.

Price: £35
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Whats covered

FAQ

Our FAQ section is here to answer all your questions about our website care plans. From understanding what’s included in each plan to how we handle specific tasks, we’ve got you covered. Whether you’re curious about the difference between our standard and unlimited plans, or need more details on the types of fixes we can handle, you’ll find clear, helpful answers right here. Still have a question? Feel free to reach out—we’re happy to help!

A task or fix on your website can be anything from adding, deleting or editing content (images, text, videos, pdfs etc) on your site, adding images, aligning elements, installing plugins, removing pages, updating products, prices and descriptions, updating social media handles, bug fixes, removing malware, and much more. For more complex work such as adding pages with new content or integrating complex functions, we can give you a quote based on the work. We pride ourselves on being affordable so shoot us a message at hello@digitaldesignonline.co.uk if you need more than just a fix.

A task does not include building new pages, implementing apis and adding advanced functions such as booking systems, ecommerce or complex plugins. We will  always let you know if a task requested is in scope or not. If you still want us to implement a task out of scope then we will give you a price for the specific work.

We take care of your issues pretty much straight away. Most issues are resolved within 1-4 day depending on the nature and number of tasks requested.

If we haven’t already got your login details, then usually we just need your login details to WordPress and sometimes your hosting provider. Don’t worry, if you are unsure, we can guide you.

Lots of our customers come to us in difficult situations, when they might be out of depth. We can help navigate tricky situations and describe what’s needed and what we need to do. Email us at hello@digitaldesignonline.co.uk if you have a complex request.

If you sign up for a one-time pay as you go task, there is no ongoing fee. We offer subscriptions plans, but the pricing is up-front and any care plan you subscribe to can be cancelled any time after 3 months.

Simply scroll above and enter your website task details, along with a payment. Once you have submitted your request we will get back to you to request any further information if required and advise how long the task/s will take. Tasks are usually actioned within 1-4 days but more complex tasks can take longer, either way we can help you fix your issue or amends.

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