Care plan subscription
Let us take the stress out of managing your site! With our monthly website care plans, we’ll handle your updates, security, backups, and ongoing website tasks anf fixes —so you can focus on running your business. Once you sign up, just share your details and we’ll get to work keeping your site in order. Not sure what’s included? Take a look at our FAQ below for a guide on what comes with your plan. You can also visit our care plans page for more information.
Our Standard Website Care Plan covers up to 10 tasks or fixes per month, including regular plugin and theme updates, malware protection and cleanup, plus a monthly backup. Everything your WordPress site needs.
£99
Per month
Actioned within 1-4 days
Our Unlimited Website Care Plan offers you peace of mind with unlimited tasks or fixes per month, including plugin and theme updates, malware protection and cleanup, and monthly backups.
£299
Per month
Actioned within 1-4 days
Choose a care plan that suits your business
Please complete the form with your website details and select the care plan that best suits your needs. Once we have your information, our team will get started with looking after your site right away. If we need anything extra, we’ll reach out to you. Most tasks and updates are completed within 1–4 working days, depending on the type of work and the number of requests. If things are likely to take a little longer, we’ll keep you informed every step of the way.
Our FAQ section is here to answer all your questions about our website care plans. From understanding what’s included in each plan to how we handle specific tasks, we’ve got you covered. Whether you’re curious about the difference between our standard and unlimited plans, or need more details on the types of fixes we can handle, you’ll find clear, helpful answers right here. Still have a question? Feel free to reach out—we’re happy to help!
A task or fix on your website can be anything from adding, deleting or editing content (images, text, videos, pdfs etc) on your site, adding images, aligning elements, installing plugins, removing pages, updating products, prices and descriptions, updating social media handles, bug fixes, removing malware, and much more. For more complex work such as adding pages with new content or integrating complex functions, we can give you a quote based on the work. We pride ourselves on being affordable so shoot us a message at hello@digitaldesignonline.co.uk if you need more than just a fix.
A task does not include building new pages, implementing apis and adding advanced functions such as booking systems, ecommerce or complex plugins. We will always let you know if a task requested is in scope or not. If you still want us to implement a task out of scope then we will give you a price for the specific work.
We take care of your issues pretty much straight away. Most issues are resolved within 1-4 day depending on the nature and number of tasks requested.
If we haven’t already got your login details, then usually we just need your login details to WordPress and sometimes your hosting provider. Don’t worry, if you are unsure, we can guide you.
Lots of our customers come to us in difficult situations, when they might be out of depth. We can help navigate tricky situations and describe what’s needed and what we need to do. Email us at hello@digitaldesignonline.co.uk if you have a complex request.
If you sign up for a one-time pay as you go task, there is no ongoing fee. We offer subscriptions plans, but the pricing is up-front and any care plan you subscribe to can be cancelled any time after 3 months.
Simply scroll above and enter your website task details, along with a payment. Once you have submitted your request we will get back to you to request any further information if required and advise how long the task/s will take. Tasks are usually actioned within 1-4 days but more complex tasks can take longer, either way we can help you fix your issue or amends.
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