Care Plans - Digital Design Online

Website Care

One time fixes & Care Plans

PEACE OF MIND FROM £35

We can fix, manage, add pages or content & maintain your website! Even if we didn't make your website!

We can carry out individual website tasks, or even manage your whole website maintenance for a one off fee or at a low monthly cost. Let us take care of your website today, and relax knowing you’re in safe hands.

VIEW PLANS & FEATURES

The ultimate website support for your business.

We can take care of your website so you don’t have to. Use us for a single task, or sign up for ongoing maintenance and let us handle everything. Try us and find out why we’re trusted to manage websites for thousands of businesses like yours.

10% OFF IF YOU ARE AN EXISTING OR PREVIOUS CLIENT

If we developed your website for you, then you can receive 10% off our care plan prices. Please email us at hello@digitaldesignonline.co.uk to get your unique discount code to add at checkout.

10% OFF IF YOU ARE AN EXISTING OR PREVIOUS CLIENT

If we developed your website for you, then you can receive 10% off our care plan prices. Please email us at hello@digitaldesignonline.co.uk to get your unique discount code to add at checkout.

10% OFF IF YOU ARE AN EXISTING OR PREVIOUS CLIENT

If we developed your website for you, then you can receive 10% off our care plan prices. Please email us at hello@digitaldesignonline.co.uk to get your unique discount code to add at checkout.

Email & chat support

Expert assistance from our team of technicians, developers and support agents. Contact us via phone or support thread.

Updates, Tasks & Fixes

We specialise in the jobs that design and development agencies think are too small or don't have time for, and we do them quickly & efficiently, usually within two hours.

WordPress Plugin & Theme Updates

We'll keep on top of your updates so you don't have to, and make sure they don't break your website. Updates are done by our expert team - not by an automatic script.

Daily Backups

We take full backups of your site and database multiple times a day, and store them securely. You can browse, see changes between backup versions and restore. We never delete a backup.

Malware & cleanup

We constantly monitor for vulnerabilities, both in the software and plugins you use, and in the changes made to your code. That means we can ensure your website is clean of malware, and stays that way.

Software Update

We keep your WordPress updated to the latest version.

Frequently Asked Questions

How soon can you start?

We are on hand to take care of your issues pretty much straight away. . Most issues are resolved within 24/48 hours.

What do I need to give you?

Usually just your login details to WordPress and sometimes your hosting provider. Don’t worry if you are unsure, we can guide you.

I'm completely stuck!

Lots of our customers come to us in difficult situations, when they might be out of depth. We can help navigate tricky situations and describe what’s needed and what we need to do.

Do your subscriptions have a minimum term?

Yes, the minimum term in our contracts is two months, after that you can cancel at any time. We want you to stay with us because of the quality of our service. We also offer a discount if paid yearly in advance.

Do you do additional design/development?

Yes, please contact us for a quote on what you need at hello@digitaldesignonline.co.uk

Is there any ongoing commitment?

If you sign up for a one-time fix, there is no ongoing fee. We offer subscriptions also, but the pricing is up-front and any contract you subscribe to can be cancelled any time after two months.

Great i want to get started, how do i do this?

Simply scroll above to choose your package and click take care of my site, please enter your task details, once you have submitted your request we will get back to you to request any further information if required and advise how long the task will take along with a payment or subscription link depending on what plan you chose. Tasks are usually fixed within 24/48 hours but more complex tasks can take longer, either way we can help you fix your issue.